Terms & Conditions 📋

1. Acceptance of Terms

By using OnlineKirana.in, you agree to these terms and conditions. If you do not agree, please do not use our services.

2. Account Registration

• You must be 18 years or older to create an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and complete information during registration.
• You are solely responsible for all activities that occur under your account.

3. Orders and Payments

• All orders are subject to availability and confirmation.
• Prices are subject to change without prior notice.
• Payment must be completed at the time of order placement.
• We accept UPI, Credit/Debit Cards, and Cash on Delivery.
• In case of payment failure, please contact customer support.

4. Delivery Policy

• Delivery times are estimated and may vary based on location and order volume.
• We deliver within select areas. Please check availability during checkout.
• Delivery charges may apply based on location and order value.
• We are not responsible for delays caused by external factors.

5. Returns and Refunds

• Returns are accepted within 24 hours of delivery.
• Products must be unused and in original packaging.
• Refunds will be processed within 5-7 business days.
• Perishable items cannot be returned for hygiene reasons.
• Please refer to our detailed Return Policy for more information.

6. Cancellation Policy

• Orders can be cancelled within 5 minutes of placement.
• Once processed, orders cannot be cancelled.
• In case of cancellation, full refund will be issued.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your data.

8. Limitation of Liability

OnlineKirana.in is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the value of the order placed.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

10. Contact Us

For any questions about these terms, please contact us at: